Frequently Asked Questions
What is Super Grid?
Super Grid is a revolutionary platform designed to streamline your workflow with powerful grid-based layouts and intuitive drag-and-drop functionality. Our system helps businesses create responsive designs without coding knowledge.
How does pricing work?
We offer flexible pricing plans based on your needs. You can choose monthly or annual billing, with discounts available for long-term commitments. All plans include our core features with additional capabilities unlocked at higher tiers.
Can I try before I buy?
Absolutely! We offer a 14-day free trial with full access to all features. No credit card required. After your trial, you can choose any plan that fits your needs.
What kind of support do you offer?
We provide 24/7 email support for all customers, with response times under 4 hours for critical issues. Premium plans include live chat and phone support during business hours, plus dedicated account managers for enterprise clients.
Is my data secure?
Security is our top priority. We use bank-grade encryption, regular backups, and comply with all major data protection regulations. You maintain full ownership of your content at all times.
Can I cancel anytime?
Yes, you can cancel your subscription at any time with no penalties. We'll process your cancellation immediately, and you'll retain access until the end of your current billing period.
Do you offer team accounts?
We have robust team collaboration features. You can invite unlimited team members (with role-based permissions) on our Business and Enterprise plans. Team management tools make collaboration seamless.
How often do you release updates?
We deploy minor updates weekly and major feature releases quarterly. All updates are included in your subscription at no additional cost. We actively incorporate customer feedback into our roadmap.
Still have questions?
Contact Our Support Team